We decided enough was enough and asked to transfer our funds out of the trading account. We were notified by TigerWit that the transfer would take place after a few hours but when we checked with the receiving brokerage we saw the fund was not yet received I checked with Fintrack/ org and saw that the funds were still in the account on TigerWit so it was extracted immediately. I am now in a position where i can't trade with an anonymous investment platform without a physical office i can visit myself.