Try to contact the admin. Every time I talk, there will be a condition that doesn't match at all. The last time it gave me reasons for not paying that my account was faulty and it might have been stolen. Broker prompted me to show my identity and pay 20% deposit of account balance. In conclusion, this broker is a scammer. Can anyone fault this broker? I have lost over $30,000 of my capital. I can only upload 9 pictures so I can't download all of them for that I have proof of payment to this broker.