FX1596680422
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法国
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无法提现,然后又删除了我的账户
1- 您好,我于2021年12月在该交易商注册,并在核实身份后获得了认证账户。我做了几笔存款(大约 6000 欧元),并成功地提款了150欧元。由于健康问题,我在2022年1月没有活动,并于2月返回。我开了几笔成功的交易,我的账户看起来很正常,我达到了8.5k欧元。2月底,我尝试为需要的人提款200欧元,我收到一封电子邮件说提款失败,因为出于安全考虑,我的帐户因长期不活动而被冻结,他们要求我充值我的初始资金的50%以解冻我的帐户。我的帐户在没有收到通知的情况下被冻结。然后我又在Telegram上联系了客服,他们先告诉我我的账户没有被冻结,所以我再次尝试提款,今天03/16/2022,他们在告诉我耐心等待3周后删除了我的账户.他们在 Telegram 上屏蔽了我。
以下为原文内容
Impossible to withdraw, and then have deleted my account
1- Hello, I registered with this broker in December 2021 and I had a certified account after checking
of identity. I made a few deposits (around €6k) and I had a successful first withdrawal of €150. Due to health issues, I
was not active in January 2022 and returned in February. I opened a few successful trades, my
account seemed to be normal, and I reached 8.5k€. At the end of February, I tried to withdraw only €200 for a
need person1, and I received an email saying that the withdrawal failed because, for security, my account was
frozen due to long inactivity, and they asked me to top up 50% of my initial funds in order
to unfreeze my account. My account has been frozen without my being informed by a notification. Then I have contacted again the customer service on Telegram, they first told me that my account was not frozen, so I tried to withdraw again and today the 03/16/2022 they have deleted my account after 3 weeks of telling me to be patient. and they have blocked me on Telegram.